Troubleshooting
Basic Requirements
The following list outlines the basic requirements that every Teleporte user needs in order to open a Sera4 lock. Step 1: Smartphone Compatibility 1. Teleporte is supported in both Android and iOS devices. The minimum versions supported ...
Fix Bluetooth problems
Verify if your connectivity problems have been resolved after each step below. Step 1: Check Bluetooth basics 1. Verify that Bluetooth is ON in your mobile device 2. Keep your mobile device close to the lock, no more than 1 feet away (30cm) Step 2: ...
Troubleshooting
Basic Requirements Before attempting troubleshooting steps, please verify that you are following the basic requirements that are detailed in this page. I forgot my Teleporte password 1. Open the Teleporte mobile application, select option to SIGN IN ...