Troubleshooting
AP3 in Winter
Recommendations The AP3 Padlock is designed for outdoor use on planet Earth, including in our cold environments. AP3 is rated for use to -30ºC. However, well the device works, it is still likely to accumulate ice and snow that can impede normal ...
Basic Requirements
The following list outlines the basic requirements that every Teleporte user needs in order to open a Sera4 lock. Step 1: Smartphone Compatibility 1. Teleporte is supported in both Android and iOS devices. The minimum versions supported ...
Bluetooth Troubleshooting
This page outlines troubleshooting steps to resolve Bluetooth connectivity issues, which can cause problems to detect and connect to Sera4 locks. Step 1: Check Bluetooth basics 1. Verify that Bluetooth is ON in your mobile device 2. Keep your mobile ...
Troubleshooting
Basic Requirements Before attempting troubleshooting steps, please verify that you are following the basic requirements that are detailed in this page. I forgot my Teleporte password 1. Open the Teleporte mobile application, select option to SIGN IN ...